RULES AND REGULATIONS

OF THE

ORANGE VALE WATER COMPANY

(Amended January 1, 2015)

RULE #1

MANAGEMENT OF ORANGE VALE WATER COMPANY

The office of Orange Vale Water shall be located at 9031 Central Avenue, Orangevale, California 95662 in the County of Sacramento, or at such other location within Sacramento County that the Board of Directors may determine, where the records of the Company are kept. The water system is under the exclusive control and management of the Company.  Complaints, claims, etc., shall be presented in writing to the General Manager of the Company.

RULE #2

APPLICATION FOR USE OF WATER

Application for use of water shall be made by any new owner of record of property to be served within the service area of the Company.  Ultimate responsibility lies with the owner of record and the owner of record must notify the Company of any changes of billing address and/or ownership or any other situation affecting said parcel.

RULE #3

DISTRIBUTION OF WATER

The Superintendent of the Company shall have full and absolute control of the distribution facilities and is vested with authority to disconnect water service to any consumer who is in violation of any rule or regulation adopted by the Company or its governing body.  Complaints, questions, suggestions, etc., shall be made to the General Manager of the Company.

RULE #4

DELIVERY OF WATER

The Company's Board of Directors will adopt rates and charges from time to time and will provide notice of any changes to the water rate schedule, which shall beposted on the Company's website and in a prominent location at the Company's office.

RULE #5

RESPONSIBILITY

The Company assumes no responsibility for damage to the transmission system or for the inability or failure of San Juan Water District and/or the United States Department of the Interior, Bureau of Reclamation, to deliver water to the Company for any reason or unavoidable circumstance.

RULE #6

USE AND WASTE OF WATER

• Customer's shall not waste or unreasonably use water.  A customer’s water shall not be allowed to run off to adjoining property, roadside ditch or gutter.
• Leaking pipes, fixtures or sprinklers shall be repaired promptly within five (5) working days or less if warranted by the severity of the problem.  This period may be adjusted in times of drought.
• All swimming pools, ponds and fountains shall be equipped with re-circulating pumps.  Pool draining and refilling is only allowed for health, maintenance or structural reasons and requires water company approval.
• Open-hoses are not permitted.  Automatic shut-off nozzles are required on all hoses.
• Use of a hose to clean sidewalks, driveways, patios, streets and parking lots is not permitted except for health and safety reasons.
• No irrigation is permitted between the hours of 10:00 A.M. to 6:00 P.M.  The only exception is drip irrigation and commercial agriculture.
• No single-pass laundry system is permitted in commercial applications.

RULE #7

CONTROL OF VALVES, PIPES, WELLS, FIRE HYDRANTS,  PUMPS, ETC

The water distribution system, including pipes, valves, wells, fire hydrants, pumps, meters, etc., are under the exclusive control and management of the Company.  The Superintendent is authorized and directed to regulate the water system operated by the Company.  The Superintendent shall inspect all new water systems which are installed by the owner of record or developer of the property.  Customers may not tamper with any Company facility, including, but not limited to, meters, shut off valves, pump stations, or wells.  Anyone found changing, tampering, damaging or in any way interfering with the Orange Vale Water Company system will be prosecuted under the provisions of Section 592 of the Penal Code of the State of California.

RULE #8

ACCESS TO PIPELINES AND APPURTENANCES

The employees of the Company shall have free access along any and all part of the water distribution system, crossing land(s) of individual consumers for the purpose of repair, measurement of water, or any other details of operation of the system.

RULE #9

WATER SERVICE CONNECTION

All water users must expose and keep accessible their water service connection, consisting of the water service valve, meter, and valve box.  Each owner of record is responsible for the water that flows through their valve/meter and the repair of any and all leaks on the customer side of the meter assembly and the Company has no responsibility for any leak that occurs on the customer's sideof the meter and for any water usage resulting from such a leak.  Every individual parcel of land must have its own water service connection and valve as per Orange Vale Water Company specifications.  The only exception to this regulation is for an adjoining parcel of land under the same ownership.  The owner of record or his designee must use and maintain their one-water service connection and service line with the understanding that the pressure may be diminished on said parcel.  And, that if said parcel is ever split and sold, a separate water service connection and valve must be installed per Company specifications.

RULE #10

BACK FLOW PREVENTION DEVICE

Any water user who is required to have a backflow device on their parcel is responsible for any and all maintenance, repairs, upgrades, testing costs,  and new installations of said device(s).  In the event the device fails its annual test that is performed by Orange Vale Water Company, the owner of said device(s) is responsible for any and all repairs necessary to make the device(s) meet the standards necessary to pass the test.  In the event said device(s) is deemed un-testable, stolen and/or damaged, or is unable to be repaired, the device(s) is to be upgraded in accordance with current Orange Vale Water Company Code of Specifications and Cross-Connection Control Program Policies and Procedures at the owner’s expense.  Access for cross-connection control surveys shall be given to Orange Vale Water Company personnel as a condition for continued water service.

RULE #11

SIZE OF WATER SERVICE CONNECTION

All residential water service connections for parcels under 2-1/2 acres shall be one-inch (1″) in size.  Parcels 2-1/2 acres to 5 acres are entitled to a one and one-half (1-1/2″) connection.  A parcel must be at least 5 acres to receive a two-inch (2″) connection.  All commercial parcels are entitled to a connection size of their choice, meter size to be determined by Orange Vale Water Company.  A minimum of $275.00 shall be charged to downsize a water meter and that charge may be adjusted by the Board of Directors from time to time.  The Board may also establish a meter charge based upon the size of the meter that the customer shall pay under the Company's billing structure.

RULE #12

UNIT OF MEASUREMENT

The unit of measurement of water furnished to each parcel of land shall be measured and charged by a 100 cubic foot billing unit..  One Hundred (100 CF) cubic feet of water equals one (1) billing unit and consists of 748 gallons.

RULE # 13

WATER BILLS

Effective January 1, 2024, water bills will be due and payable on receipt and considered delinquent by the 3rd day of the following month.  All assessment-only parcels and/or parcels without a water connection will be billed annually.  Each parcel must have its own individual water service connection.  The owner of record is solely responsible for any water flow through the water-measuring device attached to his/her parcel.

RULE #14

PENALTY FOR DELINQUENT WATER BILLS

The failure of any consumer to meet their obligation as specified in Rule #13 will be subject to the following penalty:  Water service will be reduced if the water bill remains unpaid, immediately following a 48-hour notification delivered to the property.  Full water service will not be restored until all charges, assessments for delivery of water, and all penalties and reconnection costs as a result thereof are paid.  The Board of Directors may revise this policy to allow for the discontinuation of water service in the event it determines such a change is warranted.

RULE #15

RESPONSIBILITY OF OTHERS

New water systems, additional alterations or modifications to the existing water system that is deemed necessary by the Company, its engineers, the fire department, etc., to provide water service to any existing, modified, new, or potential development, to avoid material reduction of water pressure or volume of water to existing landowners, shall be the sole responsibility of the owner of record or developer(s) of said land where that development is planned or occurring.

RULE #16

DAMAGE TO WATER CONNECTION

Any damage to a water service valve, meter assembly, and/or meter valve box shall be repaired by Orange Vale Water Company.  All costs incurred to be the responsibility of the owner of record at the property served by that facility.  Orange Vale Water Company assumes no responsibility for damages incurred to interior plumbing caused directly, or indirectly by a shut-down of the Orange Vale Water Company water system.

RULE #17

USE OF WATER

No one is permitted to use or transport water onto any land or lands other than the land described as his/her parcel, nor allow such water to run on adjacent/contiguous land.

THIS DOCUMENT IS SUBJECT TO CHANGE AT ANY TIME AT THE DISCRETION OF THE BOARD OF DIRECTORS OF THE ORANGE VALE WATER COMPANY